FAMILY MembersHIP hath benefits

Join the family.

Frankie is all about taking care of family. Family Members save money and time with quick, hassle-free service.

When you want someone to care for you too, welcome home.

$120/year, unlimited systems

EXCLUSIVE Family member perks

Priority scheduling

1-hour appointment windows

$120 diagnostic fees waived

100% more warranty on all repairs - all parts, all labor

10% off all purchases

$120/year consecutive loyalty credit on system replacements

Exclusive promotional offers

Premium finance options

24/7/365 virtual emergency
shut-off service

Unlimited systems

Your happiness matters to me.

Before you become an official family member, let’s talk about disappointment. We never want to disappoint you, but between May 1st and October 1st, we run the risk of being a disappointment to you.

When hot weather hits hard, it’s my duty as essential service provider to respond to no-cool and no-heat calls as a priority. The last thing we’d want on our conscience is for little 83-year-old widow Mrs. Jones to die from heat stroke because we were on a preventative maintenance call.

To limit the chance of disappointment, the very best time to book a preventative maintenance call is sometime other than between May 1st and October 1st. You are important to me.

Giving Back to Our Community.

We humbly offer FREE Family Memberships to all active military personnel, veterans, senior citizens, first responders, and teachers. You have worked hard to protect and defend our country’s future. This is my way of saying thank you!

Teachers

If my Uncle Mick never taught me about the finer points of AC repair, I’d never have the opportunity to serve you. I am forever indebted to all the teachers in my life who’ve taught me to be the fella I am today. Thank you. If you’re a school teacher, you don’t have to pay to be a Family Member with me.

First Responders

Boy howdy, you really helped us out in a pinch a few years back. But it really never ends, does it? I can’t begin to say how appreciative I am for your exceptional duty of care. Please accept this small token of my appreciation. Police, EMTs, nurses, doctors, and firefighters, you all have my undying appreciation, admiration, and respect.

Military

Like my father did, you’re willing to make the ultimate sacrifice for our country. The least I can do is care for you as best I can. Active or veteran, you’re welcome in my Family every single day. Thank you so much for your service. You will never know how much I appreciate your grit, courage, and vulnerability. I am always, always interested in hiring a veteran.

Seniors

My mom and I grew up poor. Every day was a struggle, but my mom always kept her cool. I was so blessed in so many ways that the money never really mattered. Now I have the opportunity to care for all the 65+ year-olds who’ve worked so hard to live and give a good life, no matter what it dished out. I hope this small gesture of love lets you know how important you really are.

Let's MAKE A DIFFERENCE TOGETHER

My DREAM FOR FAMILY memberS.

We love to welcome new family members. Your $120/year subscription allows us to do something bold for our community.

My dream is to have 10X more unpaid family members for every paid membership as a small way of giving back to the people who have been there to protect and serve us all.

Will you help us make my dream a reality?

Join the FAMILY

Start Here!

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Got questions?

WE GOT ANSWERS.

How much do you charge to come out?

Nada. Zip. Zero.

No matter who you are, we don't believe in frivolous fees. Ma wouldn't allow that. We will happily come see you and give you free advice. A free estimate. Sometimes somebody just flipped that switch they weren’t supposed to. We’ll flip that switch back for free too.

Now if we have to start poking around, using our fancy tools and years of expertise, we charge you $120 when you get a comprehensive diagnosis. In the unlikely event we can’t figure it out, you won’t pay a dime.

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Oh, and Family Members don't pay a diagnostic fees, either.

Will you show up on time?

You betcha! If we don’t show up in the one-hour window we promised you, we’ll give you $1 for every minute we are late, up to 60 minutes. ‍

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STAKES!

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‍Now things are getting interesting!

What does a 1-hour appointment window mean?

We figure you’re busy with life. You don’t have time to wait around all day for us. So we work really hard to get to your appointment within a tight 1-hour window and solve your problem as quickly as we can.

If we don’t show up when we say we will, we will punish ourselves by paying you $1 a minute for up to 60 minutes as a small token of recognition for your valuable time.

Do you also replace old HVAC equipment, or do you only do repairs?

Yes! We are so good at installations. We make Ma proud!

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We just don’t believe you have to replace your equipment as quickly as many HVAC Contractors would have you believe.

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They apply heavy doses of fear and doubt when they could just be doing a simple repair. Funny how when you treat people right, they tend to think of you the next time they need help.

What's a Clean & Check™ preventative maintenance?

A $120 Clean & Check™ preventative maintenance is special. We are going to first clean your outdoor condenser, then we are going to check all of your system vitals to ensure they are within manufacturer specifications.

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While too many HVAC Contractors lazily wave a hose in the general direction of your outdoor condenser at the wrong time, Frankie is coming at it from the inside out.

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When you clean the condenser coils right, first, and start with a clean before running the system vital reports, you get a proper reading. If you check the dirty AC system first, you get false readings and sales pitches for things you don't need.

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A tune-up will always require part replacements to bring the system back to nearly factory fresh conditions.

How much do you charge to come out after hours for an emergency?

$500 + the cost of the repair, unless you’re a Family Member. Family Members don’t pay for anything except out-of-warranty repairs. You’re family.

Most of the time, though, we don’t have to come out. Our emergency virtual triage service handles 9 out of 10 situations right over the phone, and is free.

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Exclusively for family members, 24/7/365.